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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kaitlyn Burgess

June 8, 2026

5  out of  5
rating by Kaitlyn Burgess
"Great people and great service! Got back with me in a timely manner."
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Bethany Wood

June 5, 2026

5  out of  5
rating by Bethany Wood
"Lisa is super sweet & professional!! From age 16 new driver up until presently... she is spot on!! THANK YOU!! ❤️"
We responded:
"Thank you for the awesome review, Bethany! Lisa does an outstanding job for our customers every single day! "
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Mike Henry

June 2, 2026

5  out of  5
rating by Mike Henry
"I've been working with Judd Edwards State Farm Insurance Agency since we moved to Alabama several years ago. There Heflin office covers all of our area in East Alabama. We were looking for an agent that works hard and provides the local service we preferred. They handle all of our needs for our farm, vehicles and life insurance! We could not be more pleased with an insurance agency and we are grateful to have them by our side protecting our assets! Ask for Lisa! She handles our needs quickly and is always readily available for us!"
We responded:
"Miiiiike! What a great review. Thank you so much for trusting us and your kind words about Lisa. She rocks!"
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Shaqira Pippen

June 2, 2026

5  out of  5
rating by Shaqira Pippen
"Lisa was very kind and thorough in making sure that I maintained my coverage that I had with my previous company. She was informative and genuine— she wanted me to choose what worked for me. I’m super excited to see where this journey with State Farm leads."
We responded:
"This is fantastic to hear, Shaqira! Thank you for the outstanding review and your kind words re: your experience with Lisa. She crushes it!"
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Shellie McDaniel

June 1, 2026

5  out of  5
rating by Shellie McDaniel
"Absolutely love the customer service here! Everyone is so nice and helpful. I’ve never had a question they couldn’t answer or explain."
We responded:
"Thank you for the 5-star review, Shellie! We appreciate you. "
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Heath Hembree

May 31, 2026

5  out of  5
rating by Heath Hembree
"Have always taken care of me and my family! Great rates with unbeatable service!"
We responded:
"Thank you for the awesome review, Heath! We appreciate you. "
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Lashondra Bates

May 29, 2026

5  out of  5
rating by Lashondra Bates
"Thanks to Dylan for making this experience fast and easy. He was great helping me find cheaper auto and homeowners insurance. Not only did he do it fast and effectively he also took the time to answer all of my questions. Thank you Dylan for your patience and all of your help with my insurance needs. Overall customer service rate 10/10."
We responded:
"Lashondra, thank you for the awesome review of your experience with our office and your kind words about Dylan! He works hard to help customers every day. "
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elizabeth alexander

May 29, 2026

5  out of  5
rating by elizabeth alexander
"ariel is honestly my favorite person! she's always so pleasant to speak with, & makes sure i completely understand everything. when i was going through a total loss she made sure i knew all my options & she makes sure to answer every single question. i'd rate her a million stars."
We responded:
"Thanks Elizabeth! This review means the world to our small business, and we appreciate your kind words about Ariel. She rocks it for our customers every day! "
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Proctor SL

May 29, 2026

5  out of  5
rating by Proctor SL
"You guys are amazing! They work with us like they are family here at Statefarm in Heflin ! And for that I appreciate it so much ! They give me another reason to be grateful 🥲 any questions I have they always answer honestly! Definitely go with them for insurance needs !"
We responded:
"Thank you so much for the awesome review! We appreciate your trust and kind words. Knuckles! "
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Sean Smith

May 29, 2026

5  out of  5
rating by Sean Smith
"The team here is so helpful and really makes you feel taken care of. Couldn't ask for a better insurance experience!"
We responded:
"Thank you, Sean. Your review and your trust of our team means a TON to our small business! "
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Melissa Daugherty

May 28, 2026

5  out of  5
rating by Melissa Daugherty
"Lisa Green is my agent and she is absolutely amazing to my family & I. We have all of our policies with her through State Farm and I could not ask for better! Any question / concern that I have she gets back to me fast and makes everything easy for me. If you are looking to switch your insurance - you will not be disappointed in the amazing people that this location has!"
We responded:
"Thank you for the awesome review, Melissa! Lisa absolutely crushes it, day in and day out. "
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Luke Davis

May 28, 2026

5  out of  5
rating by Luke Davis
"Sean has been great to work with from the very start. I was skeptical that they would be able to give me a far better rate + increase in coverage but they made it happen. I’m happy with the customer service and I’ll stick with Sean wherever he goes. Seamless process to get everything bundled and he saved me money during the process."
We responded:
"Thank you for the awesome review, Luke! Sean does an outstanding job for our customers every single day! "
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Kinneth Priest

May 28, 2026

5  out of  5
rating by Kinneth Priest
"THANK YOU MR.JUDD AND YOUR STATE FARM AGENCY. YOU ALL HAVE BEEN SO PROFESSIONAL AND TRULY THE BEST SINCE DAY ONE. WITH MY WRECK, YOU'VE CHECKED ON ME NOT ONLY TO SED IF I WAS PHYSICALLY OK. BUT TO MAKE SURE EVERYTHING WAS GOING OK WITH ALL THE OTHER STUFF. MAY GOD'S BLESSINGS BE WITH YOU ALL. THANK YOU"
We responded:
"Thank YOU, Kinneth! We appreciate your trust in our team and your awesome review. "
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Benjamin Mcnaron

May 27, 2026

5  out of  5
rating by Benjamin Mcnaron
"The staff on the phone are great!"
We responded:
"Thanks Benjamin! We appreciate your trust and your awesome review. "
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Paul Hill

May 26, 2026

5  out of  5
rating by Paul Hill
"Ariel deserves the all the stars and more!"
We responded:
"Great review, Paul! Thank you for your kind words about Ariel. She does a great job for our customers. "
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Robert Montgomery

May 26, 2026

5  out of  5
rating by Robert Montgomery
"The experience was simple and fast. When I did encounter a problem, it was taken care of in an hour or so. I gave them my price I needed to be at. And they came within $2. So I am very pleased and will be recommending to friends and family and colleagues."
We responded:
"Thanks for the great review, Robert. While we don’t control the prices, we DO control the excellent service our customers deserve in every interaction. Thank you for your business and for the kind words! "
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Poochie Wysner

May 26, 2026

5  out of  5
rating by Poochie Wysner
"Good People"
We responded:
"Thank you, Poochie! We appreciate your business and your kind words regarding our team. "
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Clara Smith

May 22, 2026

5  out of  5
rating by Clara Smith
"I was frustrated due increased auto insurance rates. I sought a different carrier from Allstate and Progressive. State Farm offered a very good rate with improved options."
We responded:
"We appreciate you and this awesome review, Clara! "
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Tammie Cline

May 21, 2026

5  out of  5
rating by Tammie Cline
"Lisa is the best!! She is always so helpful and kind!! Always just a call, text or email away!! Great customer service!!"
We responded:
"Thank you for the awesome review, Tammie! Lisa does an outstanding job and we appreciate you taking the time to leave us that feedback."
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Regina Wright Boxer loves Vacuum

May 21, 2026

5  out of  5
rating by Regina Wright Boxer loves Vacuum
"Very nice people to work with. They have went beyond to help me in the best way possible."
We responded:
"Thank you for the awesome review, Regina! We appreciate you. "
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James Hall

May 21, 2026

5  out of  5
rating by James Hall
"Ariel has been amazing to work with when my vehicle was totaled,, great attitude and welcoming personality. Ariel was always available for any and all questions I had , I recommend State Farm to everyone I come in contact with,"
We responded:
"Thank you, James! We appreciate your business and the awesome review of Ariel. She rocks it for our customers!"
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Sherry Davis

May 20, 2026

5  out of  5
rating by Sherry Davis
"I have an electric car. I was on the side of the road because I ran out of power. Nevertheless, State Farm was with me from 4pm Sunday until 3am Monday Morning. Making sure I got home. My car had to be towed, lifted, towed and towed again. State Farm did not hesitate with taking excellent care of me. Ariel stayed in contact and expressed her concerns about me being on the street all that time..she then expressed that she appreciates me allowing State Farms to work with me. I also have homeowners insurance with State Farm. My bill increased this year and I did not and will not hesitate to pay for their service. Noah, whose was my salesman, made contact with me. I declined. He called me a year later and I was able to agree to working with State Farm. I am glad that I am apart of this team. Happy Memorial Day Thank you State Farm for keeping me and my family safe."
We responded:
"Wow! Thank you, Sherry! We appreciate your business and the awesome review. "
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Kaitlyn Law

May 18, 2026

5  out of  5
rating by Kaitlyn Law
"Lisa helped me set up my first insurance policy, and not only did she do that fast and effectively, but she also took the time to answer any and all questions I had. She also helped find a policy that would be best suited for me!"
We responded:
"Thank you, Kaitlyn! We’re pumped you got the service and experience you deserve. Lisa is a rockstar!"
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Deborah McKinney

May 15, 2026

5  out of  5
rating by Deborah McKinney
"Go to Heflin and ask for Lisa. She has helped me with All my Insurance needs. Very sweet and very informative. Best company for all your needs. You will not find a better team to work with. Thank you Lisa for all you have helped me with and helping me understand Insurance and how it works."
We responded:
"DEBORAH! Thank you for the great review and the kind words about Lisa. She crushes it! "
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Sylvia Hatcher

May 13, 2026

5  out of  5
rating by Sylvia Hatcher
"Ariel was very helpful and understanding"
We responded:
"Thanks for the 5-star review, Sylvia. We’re glad to hear Ariel rocked it for you! "